Provident Financial Group Annual Report &
Financial Statements 2012

Download full 2012
report - PDF - 8.8mb
Picture of Peter Crook

Chief Executive's Review

2012 has seen the group make further excellent progress. We have increased profits by 11.7%*, despite continued tough economic conditions in the UK.

Chief Executive's review
Woman being interviewed for credit

Consumer Credit Division

Our home credit business succeeds by offering simple, transparent financial products to customers on average or below-average incomes, some of whom may find it difficult to obtain or manage other forms of credit. The service is popular for very clear reasons: it's individual, friendly and flexible, and is well suited to the needs of our customers.

Consumer Credit Division
A man and his credit card purchases

Vanquis Bank

Vanquis Bank has established itself as the leading specialist provider of credit cards to customers in the non-standard segment of the UK market. Our ‘low and grow' approach to extending credit and high levels of customer contact underpin a business model that is generating sound, sustainable returns. Based on our expertise and success in the UK, we are now testing the potential of expanding into overseas markets.

Vanquis Bank

Key Financial highlights

  • Profit before tax


  • Earnings per share


  • Dividend per share


  • dividend cover


  • Gearing


  • Community investment